The AusMarketing Guarantee

We're so convinced you'll absolutely love our easy-to-use software, that we're willing to offer a 30 day, risk free money-back guarantee on all of our products (excluding hosted editions). If at anytime within 30 days of purchasing our software, you are unhappy, then simply let us know and you'll receive your money back. It's as simple as that.

Before you request a refund

If you're having difficulty installing any of our products, then let us know, and we'll install it for you. If you're having problems using or configuring our software, take advantage of our technical support.

Request a refund

To request a refund, simply contact us with your purchase details within thirty (30) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products.

We're commited to our refund policy

We understand that even after trying our online demo or using one of our products for a few weeks that it might just not be the right choice for you or your client. Hey, we were once web developers ourselves and believe that you shouldn't be stuck with a product that doesn't fit your needs.

Once you contact us to let us know that you need a refund, we simply at first try to resolve the issues you are having with good communication. If for some reason we are unable to meet your needs then we will refund the money to you within 14 days of that day.

Remember, if you have any questions before you purchase, please feel free to give us a call or send us an email from our contact page. We've built our company on providing our customers with the best products and the best support that we can, we're 100% commited.